Terms & Conditions

Last Updated: June 29, 2023

Pause,a unit of Fluid Health Private Limited only recommends a therapist / clinical psychologist for counselling sessions. Pause is not providing any counselling services on their own and is only responsible for scheduling counselling sessions with the Therapist.  

The Therapist shall give access to Pause to the schedule of sessions with the Therapist so that Pause can provide reminders for my sessions.  In case the Therapist cannot provide counselling services for any reason, the Therapist shall be free to inform Pause of the same along with reasons. Pause may approach users for feedback on counselling sessions with the Therapist on email or phone number on record with us. Pause will not have access to information / data shared with the Therapist in the counselling sessions except such information or data voluntarily provided by users to Pause while booking the sessions or using the services of Pause. Pause is not responsible for any loss of such data or information.  

Pause only operates a recommendation and scheduling tool for my counselling sessions and is not responsible for any advice provided by the Therapist and as cannot be held responsible for any advice or treatment rendered / recommended by the Therapist. Pause has the right to disclose facts and circumstances relating to me and my health to a clients' emergency contact in an emergency.