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Last Updated: June 30, 2024
This Privacy Policy outlines how Pause ("we", "our", "us") collects, uses, protects, and discloses your personal information when you use our website (collectively, "Services"). It is important that you read this policy so that you understand your rights regarding your personal data.
We collect information from you when you register on our site, fill out a form, or participate in a discovery call. The information collected includes:
- Personal Identification Information: Name, email address, phone number, and other contact details.
- Health Information: Information you provide about your mental health concerns, including symptoms, past treatments, and relevant medical history.
- Technical Information: IP address, browser type, device information, operating system, and other technical data about your interaction with our Services.
Your information helps us understand your needs, provide you with better service, and in particular for the following reasons:
- To match you with an appropriate therapist based on your needs.
- To improve our Services based on the feedback and information you provide.
- To send periodic emails with updates, news, and changes to our Services.
- To protect our Services, investigate and detect illegal activities, and enforce our terms and conditions.
- To comply with any applicable laws and regulations.
We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information. We use encryption technologies, access controls, secure servers, and other methods in our efforts to protect your data.
We do not sell, trade, or rent your personally identifiable information to others. However, we may share your information with third parties under the following circumstances:
- When you agree to share your information with specific therapists or other healthcare providers.
- When it is necessary to involve a third party service provider in order to facilitate or extend our Services.
- If we are required by law to do so or if you violate our Terms of Service.
You have the right to access, correct, update, or request deletion of your personal information at any time. You also have the right to object to the processing of your personal data, ask us to restrict the processing of your personal data, or request portability of your personal data.
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us.
By using our Services, you consent to this Privacy Policy.